Last updated: 14 July 2026
Tranquil-crane is committed to protecting your personal data in accordance with the UK General Data Protection Regulation and Data Protection Act 2018. This page outlines how we comply with these regulations.
For the purposes of data protection legislation, tranquil-crane is the data controller responsible for personal information collected through our website and services.
Contact: [email protected]
Address: 47 Harborne Park Road, Birmingham, B17 0BH, United Kingdom
We process personal data only when we have a lawful basis to do so:
You have the following rights regarding your personal information:
You may request a copy of the personal data we hold about you. We will provide this information within one month of your request.
If personal information we hold is inaccurate or incomplete, you have the right to request correction.
You may request deletion of your personal data in certain circumstances, including when the information is no longer necessary for the purpose it was collected or if you withdraw consent.
You can request that we limit how we use your personal data in specific situations, such as when you contest the accuracy of the information.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used format.
You may object to processing based on legitimate interests or for direct marketing purposes.
We do not use automated decision-making or profiling that produces legal effects or similarly significant impacts.
To exercise any of these rights, contact us at [email protected] with details of your request. We will respond within one month and provide information free of charge unless requests are manifestly unfounded or excessive.
We implement appropriate technical and organisational measures to ensure personal data security:
In the event of a data breach likely to result in high risk to your rights and freedoms, we will notify you without undue delay in accordance with UK GDPR requirements.
Personal data is primarily processed within the United Kingdom. If transfers outside the UK become necessary, we ensure appropriate safeguards are in place as required by data protection law.
While we are not required to appoint a Data Protection Officer, questions about data protection can be directed to [email protected].
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this GDPR compliance statement to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website.